Q&A with Ryan Martin, Vice President of Business Development and Alliances

Q&A with Ryan Martin, Vice President of Business Development and Alliances

Hearsay is thrilled to introduce our new Vice President of Business Development and Alliances, Ryan Martin! 

Ryan spent the last eight years building out strategic partnerships at Five9, as the company grew from $100M to $650M in revenue. Prior to Five9, he built partnerships and alliances at Ping Identity, a leading IAM provider, and Cast Iron Systems, a leading application integration provider that was eventually acquired by IBM.

We spoke with Ryan to learn more about him, and how he’ll be partnering with Hearsay’s key business and technical partners in his new role.

How did you get into partnerships, and why are you passionate about the work you do?

I started in sales, but quickly realized the value of partnering to achieve goals. After a few years, I found that I enjoyed building channels, partnerships, and joint solutions. It was a natural fit and I’ve continued to focus on this part of the business throughout my career since.

I’m most passionate about the people you work with in this position. Alliances is one of the most cross-functional roles—both internally and externally—as it involves community-like contribution to create success. I’ve been fortunate to work with many talented individuals, teams, and companies, and Hearsay’s business partners are no exception.

What drew you to Hearsay?

I’m very impressed by the company culture of Hearsay. I immediately got a sense that this team wants to succeed and everyone contributes. These company traits are important when we’re trying to scale, achieve new goals, and expand our ecosystem. There’s a sense of enthusiasm at Hearsay that stands apart from other organizations.  

The financial services landscape has shifted dramatically in these pandemic times—with remote work and increased regulatory activity being just two trends. What opportunities for partnerships and alliances can benefit the customer experience and industry as a whole?

Engagement is more important than ever. Throughout the pandemic, there were more opportunities to become disconnected. Our strategic partners like Salesforce, LinkedIn, and Meta strategically adjusted to better equip their customers with enhanced communications.  Hearsay has the opportunity to advance these initiatives through our integrated solutions.

What’s your charter at Hearsay? What are you most excited about?

My charter is to build a world-class partner ecosystem that helps scale the Hearsay organization, as well as provide robust and effective solutions for our customers and business partners. The foundation is here; my goal is to develop and expand the opportunities for future success.

I’m most excited about working with both the Hearsay team, along with our strategic partners. It’s a satisfying process to bring both the internal and external teams together to drive success.

What do you like to do in your down time?

I’m an avid traveler and have been fortunate enough to have visited many countries throughout the world, along with all 50 states.  My travel activities were sidelined during the pandemic, but are quickly restarting. I’m endlessly curious and love learning. I’m often hiking in the Henderson, NV hills, while listening to an audiobook, podcast, or newly discovered music.

Thank you to Ryan for sharing more about himself and his new role with us!

Vivien Wang
As Director of Corporate Marketing, Vivien leads the team in charge of Hearsay’s PR, branding, content and social media. Based in San Francisco, she’s an avid yogi, foodie and linguaphile, and will dare to correct your grammar in three different languages.

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