With over 25 years of client services leadership experience, Matt Newman is Chief Customer Officer at Hearsay. He oversees Hearsay’s global customer base and the Sales, Customer Success, Alliances, Digital Transformation, and Compliance Strategy organizations, which are responsible for developing and enhancing Hearsay’s world-class customer experience.
Prior to Hearsay, Matt was part of the leadership team at ISS, growing the company from its spinoff from MSCI in 2014 to its $2.2 billion sale to Deutsche Böerse in 2021. During his 17-year tenure at ISS, Newman led product, customer success and global sales teams. He was instrumental in leading efforts to land and expand many of ISS’ top clients, which include many of the world’s leading institutional investors. Before ISS, Matt was a co-founder of Castle Point Systems, which provided web development and systems consulting services.
Matt holds a BS in Computer Engineering from Carnegie Mellon University.