INDUSTRY

Banking

When relationships matter more than products, earning client trust through digital channels is non-negotiable

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Why banks choose Hearsay

With consumers more willing to switch than ever before, banks are renewing their emphasis on strong client relationships and differentiating themselves with better service.

Hearsay empowers mortgage bankers and relationship managers across retail, commercial and private banking to efficiently and compliantly engage with clients across digital channels including social networks, text messaging, voice and websites.

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Key advantages

CUSTOMER INSIGHT

“In this digital age, we want not just the compliance piece...we want our customers to have a better home buying experience because we’re in an age of digital, and that’s critical.”

Tamara Wyatt
AVP Marketing and Communications Manager, Citizens Bank