INDUSTRY

Banking

When relationships matter more than products, using digital channels to earn client trust is non-negotiable

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Why banks choose Hearsay

Consumers are more willing to switch banks than ever before. In response, banks are renewing their emphasis on building strong customer relationships and differentiating themselves through a commitment to superior service.

Hearsay empowers retail, commercial, and private bankers and financial advisors to efficiently and compliantly engage with clients via text, voice, social networks, and websites.

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Key advantages

CUSTOMER INSIGHT

“In this digital age, we want the compliance piece…[and] we want our customers to have a better home buying experience because that’s critical.”

Tamara Wyatt
AVP Marketing and Communications Manager, Citizens Bank