Prioritizing resiliency within the Hearsay production environment allows us to prevent and effectively respond to disruptions, system failures, or threats that have the potential to impact critical services. To ensure that your firm is always poised to meet business obligations, we constantly evaluate, verify, and improve the resilience and key functions of our platform.
All of Hearsay’s services are designed to be resilient. Not only do our core systems have high availability; we also have a strong contingency plan in place. By utilizing multiple availability zones with Amazon Cloud, we can manage a lengthy outage.
Additionally, all access to the production environment is logged, and all systems have fully configured production thresholds.
Our engineering team also performs regular health checks to identify any performance or system issues. We use automated monitoring tools to keep a close eye on response times, application stability, and overall resource utilization.
DATA BACKUPS & RECOVERY
Backup snapshots of all raw or parsed customer data are performed at regular intervals and stored offsite in a different AWS region. Replication outside of the production environment prevents accidental or malicious deletion in the event of a compromise. Backups are tested monthly to ensure restoring the data works as expected.