Expedite time-to-value by leveraging our team’s proven expertise, best practice design and implementation services. Whether you require advanced product configuration; integrations with third-party CRM, archive or content management systems; support and consulting in developing solutions against our APIs; our skilled team is adept at partnering with you in driving the success of your Hearsay program.

Accelerate onboarding and adoption of your Hearsay solution with our team of dedicated customer advocates. One-to-one outreach calls to targeted users help accomplish your desired outcome—whether it’s connecting social networks, importing contacts, setting up the mobile app, enrolling in automated campaigns, implementing custom workflow scripts, or implementing best practices.

To boost adoption, usage and performance, admins and field teams can access resources such as online education programs, in-person custom workshops, and social media content analysis and consultation. Customers can also access extensive self-service materials for up-to-date information, educational videos, and best practices for Hearsay’s solutions.

Our team of Product Specialists are on call to resolve technical issues in a timely manner and to the highest levels of customer satisfaction ensuring peace of mind and business continuity. Our Premier Success offerings are meant to address the most stringent SLAs that some of our enterprise customers need.