HEARSAY Systems
Data Sub-processor List
Last updated:
February 15, 2024
The following documents are incorporated by reference herein:
Archived Main Terms of Service
The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.
Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:
- Hearsay Social, Inc. | United States of America
- Hearsay Social UK Limited | United Kingdom
- Hearsay, Inc. | Philippines
- Hearsay Hungary Kft. | Hungary
- Hearsay Systems Mexico S. de R.L. de C.V. | Mexico
Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.
Third Party Name |
Third Party Service Description |
Data Processing Locations |
Associated Hearsay Product |
Amazon Web Services, Inc. |
Primary Hosting provider. Located in the USA. |
USA |
All |
Bandwidth Inc. |
Provides text messaging API service |
USA |
Relate |
Esignature.io |
Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. |
USA |
Relate |
Google LLC |
Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool |
USA |
All |
Intercom, Inc. |
Messaging platform used for customer support |
USA |
Relate |
Atlassian Pty Ltd (Jira) |
Used for internal customer support ticket management |
USA |
All |
Kaltura, Inc. |
Hosts videos within Hearsay services |
USA |
Social, Sites |
Mailgun Technologies, Inc. |
Email services for providing archive email |
USA |
All |
MessageBird UK Limited |
Realtime updates on the web app regarding message notifications. |
USA |
Relate |
Monte Carlo Data, Inc. |
Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. |
USA |
All |
Snowflake Inc. |
Data warehousing provider for Hearsay analytics |
USA |
All |
Sumo Logic, Inc. |
Log aggregator used to assist with product troubleshooting. |
USA |
All |
The Campaign Registry Inc. |
SMS campaign registration for all US based text messaging |
USA |
Relate |
Twilio, Inc. |
SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid |
USA |
Relate |
Vonage Business Inc. |
Provides text messaging API service |
USA |
Relate |
Workato, Inc. |
Provides product integration services |
USA |
All |
Zendesk, Inc. |
Used for customer support ticket management |
USA |
All |
The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.
Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:
- Hearsay Social, Inc. | United States of America
- Hearsay Social UK Limited | United Kingdom
- Hearsay, Inc. | Philippines
- Hearsay Hungary Kft. | Hungary
- Hearsay Systems Mexico S. de R.L. de C.V. | Mexico
Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.
Third Party Name |
Third Party Service Description |
Data Processing Locations |
Associated Hearsay Product |
Amazon Web Services, Inc. |
Primary Hosting provider. Located in the USA. |
USA |
All |
Bandwidth Inc. |
Provides text messaging API service |
USA |
Relate |
Esignature.io |
Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. |
USA |
Relate |
Google LLC |
Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool |
USA |
All |
Intercom, Inc. |
Messaging platform used for customer support |
USA |
Relate |
Atlassian Pty Ltd (Jira) |
Used for internal customer support ticket management |
USA |
All |
Kaltura, Inc. |
Hosts videos within Hearsay services |
USA |
Social, Sites |
Mailgun Technologies, Inc. |
Email services for providing archive email |
USA |
All |
MessageBird UK Limited |
Realtime updates on the web app regarding message notifications. |
USA |
Relate |
Monte Carlo Data, Inc. |
Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. |
USA |
All |
Snowflake Inc. |
Data warehousing provider for Hearsay analytics |
USA |
All |
Sumo Logic, Inc. |
Log aggregator used to assist with product troubleshooting. |
USA |
All |
The Campaign Registry Inc. |
SMS campaign registration for all US based text messaging |
USA |
Relate |
Twilio, Inc. |
SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid |
USA |
Relate |
Vonage Business Inc. |
Provides text messaging API service |
USA |
Relate |
Workato, Inc. |
Provides product integration services |
USA |
All |
Zendesk, Inc. |
Used for customer support ticket management |
USA |
All |
The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.
Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:
- Hearsay Social, Inc. | United States of America
- Hearsay Social UK Limited | United Kingdom
- Hearsay, Inc. | Philippines
- Hearsay Hungary Kft. | Hungary
- Hearsay Systems Mexico S. de R.L. de C.V. | Mexico
Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.
Third Party Name |
Third Party Service Description |
Data Processing Locations |
Associated Hearsay Product |
Amazon Web Services, Inc. |
Primary Hosting provider. Located in the USA. |
USA |
All |
Bandwidth Inc. |
Provides text messaging API service |
USA |
Relate |
Esignature.io |
Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. |
USA |
Relate |
Google LLC |
Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool |
USA |
All |
Intercom, Inc. |
Messaging platform used for customer support |
USA |
Relate |
Atlassian Pty Ltd (Jira) |
Used for internal customer support ticket management |
USA |
All |
Kaltura, Inc. |
Hosts videos within Hearsay services |
USA |
Social, Sites |
Mailgun Technologies, Inc. |
Email services for providing archive email |
USA |
All |
MessageBird UK Limited |
Realtime updates on the web app regarding message notifications. |
USA |
Relate |
Monte Carlo Data, Inc. |
Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. |
USA |
All |
Snowflake Inc. |
Data warehousing provider for Hearsay analytics |
USA |
All |
Sumo Logic, Inc. |
Log aggregator used to assist with product troubleshooting. |
USA |
All |
The Campaign Registry Inc. |
SMS campaign registration for all US based text messaging |
USA |
Relate |
Twilio, Inc. |
SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid |
USA |
Relate |
Vonage Business Inc. |
Provides text messaging API service |
USA |
Relate |
Workato, Inc. |
Provides product integration services |
USA |
All |
Zendesk, Inc. |
Used for customer support ticket management |
USA |
All |
The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.
Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:
- Hearsay Social, Inc. | United States of America
- Hearsay Social UK Limited | United Kingdom
- Hearsay, Inc. | Philippines
- Hearsay Hungary Kft. | Hungary
- Hearsay Systems Mexico S. de R.L. de C.V. | Mexico
Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.
Third Party Name |
Third Party Service Description |
Data Processing Locations |
Associated Hearsay Product |
Amazon Web Services, Inc. |
Primary Hosting provider. Located in the USA. |
USA |
All |
Bandwidth Inc. |
Provides text messaging API service |
USA |
Relate |
Esignature.io |
Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. |
USA |
Relate |
Google LLC |
Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool |
USA |
All |
Intercom, Inc. |
Messaging platform used for customer support |
USA |
Relate |
Atlassian Pty Ltd (Jira) |
Used for internal customer support ticket management |
USA |
All |
Kaltura, Inc. |
Hosts videos within Hearsay services |
USA |
Social, Sites |
Mailgun Technologies, Inc. |
Email services for providing archive email |
USA |
All |
MessageBird UK Limited |
Realtime updates on the web app regarding message notifications. |
USA |
Relate |
Monte Carlo Data, Inc. |
Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. |
USA |
All |
Snowflake Inc. |
Data warehousing provider for Hearsay analytics |
USA |
All |
Sumo Logic, Inc. |
Log aggregator used to assist with product troubleshooting. |
USA |
All |
The Campaign Registry Inc. |
SMS campaign registration for all US based text messaging |
USA |
Relate |
Twilio, Inc. |
SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid |
USA |
Relate |
Vonage Business Inc. |
Provides text messaging API service |
USA |
Relate |
Workato, Inc. |
Provides product integration services |
USA |
All |
Zendesk, Inc. |
Used for customer support ticket management |
USA |
All |
The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.
Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:
- Hearsay Social, Inc. | United States of America
- Hearsay Social UK Limited | United Kingdom
- Hearsay, Inc. | Philippines
- Hearsay Hungary Kft. | Hungary
- Hearsay Systems Mexico S. de R.L. de C.V. | Mexico
Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.
Third Party Name |
Third Party Service Description |
Data Processing Locations |
Associated Hearsay Product |
Amazon Web Services, Inc. |
Primary Hosting provider. Located in the USA. |
USA |
All |
Bandwidth Inc. |
Provides text messaging API service |
USA |
Relate |
Esignature.io |
Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. |
USA |
Relate |
Google LLC |
Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool |
USA |
All |
Intercom, Inc. |
Messaging platform used for customer support |
USA |
Relate |
Atlassian Pty Ltd (Jira) |
Used for internal customer support ticket management |
USA |
All |
Kaltura, Inc. |
Hosts videos within Hearsay services |
USA |
Social, Sites |
Mailgun Technologies, Inc. |
Email services for providing archive email |
USA |
All |
MessageBird UK Limited |
Realtime updates on the web app regarding message notifications. |
USA |
Relate |
Monte Carlo Data, Inc. |
Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. |
USA |
All |
Snowflake Inc. |
Data warehousing provider for Hearsay analytics |
USA |
All |
Sumo Logic, Inc. |
Log aggregator used to assist with product troubleshooting. |
USA |
All |
The Campaign Registry Inc. |
SMS campaign registration for all US based text messaging |
USA |
Relate |
Twilio, Inc. |
SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid |
USA |
Relate |
Vonage Business Inc. |
Provides text messaging API service |
USA |
Relate |
Workato, Inc. |
Provides product integration services |
USA |
All |
Zendesk, Inc. |
Used for customer support ticket management |
USA |
All |
The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.
Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:
- Hearsay Social, Inc. | United States of America
- Hearsay Social UK Limited | United Kingdom
- Hearsay, Inc. | Philippines
- Hearsay Hungary Kft. | Hungary
- Hearsay Systems Mexico S. de R.L. de C.V. | Mexico
Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.
Third Party Name |
Third Party Service Description |
Data Processing Locations |
Associated Hearsay Product |
Amazon Web Services, Inc. |
Primary Hosting provider. Located in the USA. |
USA |
All |
Bandwidth Inc. |
Provides text messaging API service |
USA |
Relate |
Esignature.io |
Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. |
USA |
Relate |
Google LLC |
Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool |
USA |
All |
Intercom, Inc. |
Messaging platform used for customer support |
USA |
Relate |
Atlassian Pty Ltd (Jira) |
Used for internal customer support ticket management |
USA |
All |
Kaltura, Inc. |
Hosts videos within Hearsay services |
USA |
Social, Sites |
Mailgun Technologies, Inc. |
Email services for providing archive email |
USA |
All |
MessageBird UK Limited |
Realtime updates on the web app regarding message notifications. |
USA |
Relate |
Monte Carlo Data, Inc. |
Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. |
USA |
All |
Snowflake Inc. |
Data warehousing provider for Hearsay analytics |
USA |
All |
Sumo Logic, Inc. |
Log aggregator used to assist with product troubleshooting. |
USA |
All |
The Campaign Registry Inc. |
SMS campaign registration for all US based text messaging |
USA |
Relate |
Twilio, Inc. |
SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid |
USA |
Relate |
Vonage Business Inc. |
Provides text messaging API service |
USA |
Relate |
Workato, Inc. |
Provides product integration services |
USA |
All |
Zendesk, Inc. |
Used for customer support ticket management |
USA |
All |
The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.
Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:
- Hearsay Social, Inc. | United States of America
- Hearsay Social UK Limited | United Kingdom
- Hearsay, Inc. | Philippines
- Hearsay Hungary Kft. | Hungary
- Hearsay Systems Mexico S. de R.L. de C.V. | Mexico
Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.
Third Party Name |
Third Party Service Description |
Data Processing Locations |
Associated Hearsay Product |
Amazon Web Services, Inc. |
Primary Hosting provider. Located in the USA. |
USA |
All |
Bandwidth Inc. |
Provides text messaging API service |
USA |
Relate |
Esignature.io |
Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. |
USA |
Relate |
Google LLC |
Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool |
USA |
All |
Intercom, Inc. |
Messaging platform used for customer support |
USA |
Relate |
Atlassian Pty Ltd (Jira) |
Used for internal customer support ticket management |
USA |
All |
Kaltura, Inc. |
Hosts videos within Hearsay services |
USA |
Social, Sites |
Mailgun Technologies, Inc. |
Email services for providing archive email |
USA |
All |
MessageBird UK Limited |
Realtime updates on the web app regarding message notifications. |
USA |
Relate |
Monte Carlo Data, Inc. |
Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. |
USA |
All |
Snowflake Inc. |
Data warehousing provider for Hearsay analytics |
USA |
All |
Sumo Logic, Inc. |
Log aggregator used to assist with product troubleshooting. |
USA |
All |
The Campaign Registry Inc. |
SMS campaign registration for all US based text messaging |
USA |
Relate |
Twilio, Inc. |
SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid |
USA |
Relate |
Vonage Business Inc. |
Provides text messaging API service |
USA |
Relate |
Workato, Inc. |
Provides product integration services |
USA |
All |
Zendesk, Inc. |
Used for customer support ticket management |
USA |
All |
The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.
Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:
- Hearsay Social, Inc. | United States of America
- Hearsay Social UK Limited | United Kingdom
- Hearsay, Inc. | Philippines
- Hearsay Hungary Kft. | Hungary
- Hearsay Systems Mexico S. de R.L. de C.V. | Mexico
Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.
Third Party Name |
Third Party Service Description |
Data Processing Locations |
Associated Hearsay Product |
Amazon Web Services, Inc. |
Primary Hosting provider. Located in the USA. |
USA |
All |
Bandwidth Inc. |
Provides text messaging API service |
USA |
Relate |
Esignature.io |
Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. |
USA |
Relate |
Google LLC |
Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool |
USA |
All |
Intercom, Inc. |
Messaging platform used for customer support |
USA |
Relate |
Atlassian Pty Ltd (Jira) |
Used for internal customer support ticket management |
USA |
All |
Kaltura, Inc. |
Hosts videos within Hearsay services |
USA |
Social, Sites |
Mailgun Technologies, Inc. |
Email services for providing archive email |
USA |
All |
MessageBird UK Limited |
Realtime updates on the web app regarding message notifications. |
USA |
Relate |
Monte Carlo Data, Inc. |
Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. |
USA |
All |
Snowflake Inc. |
Data warehousing provider for Hearsay analytics |
USA |
All |
Sumo Logic, Inc. |
Log aggregator used to assist with product troubleshooting. |
USA |
All |
The Campaign Registry Inc. |
SMS campaign registration for all US based text messaging |
USA |
Relate |
Twilio, Inc. |
SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid |
USA |
Relate |
Vonage Business Inc. |
Provides text messaging API service |
USA |
Relate |
Workato, Inc. |
Provides product integration services |
USA |
All |
Zendesk, Inc. |
Used for customer support ticket management |
USA |
All |
The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.
Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:
- Hearsay Social, Inc. | United States of America
- Hearsay Social UK Limited | United Kingdom
- Hearsay, Inc. | Philippines
- Hearsay Hungary Kft. | Hungary
- Hearsay Systems Mexico S. de R.L. de C.V. | Mexico
Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.
Third Party Name |
Third Party Service Description |
Data Processing Locations |
Associated Hearsay Product |
Amazon Web Services, Inc. |
Primary Hosting provider. Located in the USA. |
USA |
All |
Bandwidth Inc. |
Provides text messaging API service |
USA |
Relate |
Esignature.io |
Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. |
USA |
Relate |
Google LLC |
Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool |
USA |
All |
Intercom, Inc. |
Messaging platform used for customer support |
USA |
Relate |
Atlassian Pty Ltd (Jira) |
Used for internal customer support ticket management |
USA |
All |
Kaltura, Inc. |
Hosts videos within Hearsay services |
USA |
Social, Sites |
Mailgun Technologies, Inc. |
Email services for providing archive email |
USA |
All |
MessageBird UK Limited |
Realtime updates on the web app regarding message notifications. |
USA |
Relate |
Monte Carlo Data, Inc. |
Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. |
USA |
All |
Snowflake Inc. |
Data warehousing provider for Hearsay analytics |
USA |
All |
Sumo Logic, Inc. |
Log aggregator used to assist with product troubleshooting. |
USA |
All |
The Campaign Registry Inc. |
SMS campaign registration for all US based text messaging |
USA |
Relate |
Twilio, Inc. |
SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid |
USA |
Relate |
Vonage Business Inc. |
Provides text messaging API service |
USA |
Relate |
Workato, Inc. |
Provides product integration services |
USA |
All |
Zendesk, Inc. |
Used for customer support ticket management |
USA |
All |
The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.
Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:
- Hearsay Social, Inc. | United States of America
- Hearsay Social UK Limited | United Kingdom
- Hearsay, Inc. | Philippines
- Hearsay Hungary Kft. | Hungary
- Hearsay Systems Mexico S. de R.L. de C.V. | Mexico
Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.
Third Party Name |
Third Party Service Description |
Data Processing Locations |
Associated Hearsay Product |
Amazon Web Services, Inc. |
Primary Hosting provider. Located in the USA. |
USA |
All |
Bandwidth Inc. |
Provides text messaging API service |
USA |
Relate |
Esignature.io |
Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. |
USA |
Relate |
Google LLC |
Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool |
USA |
All |
Intercom, Inc. |
Messaging platform used for customer support |
USA |
Relate |
Atlassian Pty Ltd (Jira) |
Used for internal customer support ticket management |
USA |
All |
Kaltura, Inc. |
Hosts videos within Hearsay services |
USA |
Social, Sites |
Mailgun Technologies, Inc. |
Email services for providing archive email |
USA |
All |
MessageBird UK Limited |
Realtime updates on the web app regarding message notifications. |
USA |
Relate |
Monte Carlo Data, Inc. |
Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. |
USA |
All |
Snowflake Inc. |
Data warehousing provider for Hearsay analytics |
USA |
All |
Sumo Logic, Inc. |
Log aggregator used to assist with product troubleshooting. |
USA |
All |
The Campaign Registry Inc. |
SMS campaign registration for all US based text messaging |
USA |
Relate |
Twilio, Inc. |
SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid |
USA |
Relate |
Vonage Business Inc. |
Provides text messaging API service |
USA |
Relate |
Workato, Inc. |
Provides product integration services |
USA |
All |
Zendesk, Inc. |
Used for customer support ticket management |
USA |
All |
The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.
Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:
- Hearsay Social, Inc. | United States of America
- Hearsay Social UK Limited | United Kingdom
- Hearsay, Inc. | Philippines
- Hearsay Hungary Kft. | Hungary
- Hearsay Systems Mexico S. de R.L. de C.V. | Mexico
Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.
Third Party Name |
Third Party Service Description |
Data Processing Locations |
Associated Hearsay Product |
Amazon Web Services, Inc. |
Primary Hosting provider. Located in the USA. |
USA |
All |
Bandwidth Inc. |
Provides text messaging API service |
USA |
Relate |
Esignature.io |
Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. |
USA |
Relate |
Google LLC |
Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool |
USA |
All |
Intercom, Inc. |
Messaging platform used for customer support |
USA |
Relate |
Atlassian Pty Ltd (Jira) |
Used for internal customer support ticket management |
USA |
All |
Kaltura, Inc. |
Hosts videos within Hearsay services |
USA |
Social, Sites |
Mailgun Technologies, Inc. |
Email services for providing archive email |
USA |
All |
MessageBird UK Limited |
Realtime updates on the web app regarding message notifications. |
USA |
Relate |
Monte Carlo Data, Inc. |
Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. |
USA |
All |
Snowflake Inc. |
Data warehousing provider for Hearsay analytics |
USA |
All |
Sumo Logic, Inc. |
Log aggregator used to assist with product troubleshooting. |
USA |
All |
The Campaign Registry Inc. |
SMS campaign registration for all US based text messaging |
USA |
Relate |
Twilio, Inc. |
SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid |
USA |
Relate |
Vonage Business Inc. |
Provides text messaging API service |
USA |
Relate |
Workato, Inc. |
Provides product integration services |
USA |
All |
Zendesk, Inc. |
Used for customer support ticket management |
USA |
All |
The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.
Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:
- Hearsay Social, Inc. | United States of America
- Hearsay Social UK Limited | United Kingdom
- Hearsay, Inc. | Philippines
- Hearsay Hungary Kft. | Hungary
- Hearsay Systems Mexico S. de R.L. de C.V. | Mexico
Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.
Third Party Name |
Third Party Service Description |
Data Processing Locations |
Associated Hearsay Product |
Amazon Web Services, Inc. |
Primary Hosting provider. Located in the USA. |
USA |
All |
Bandwidth Inc. |
Provides text messaging API service |
USA |
Relate |
Esignature.io |
Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. |
USA |
Relate |
Google LLC |
Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool |
USA |
All |
Intercom, Inc. |
Messaging platform used for customer support |
USA |
Relate |
Atlassian Pty Ltd (Jira) |
Used for internal customer support ticket management |
USA |
All |
Kaltura, Inc. |
Hosts videos within Hearsay services |
USA |
Social, Sites |
Mailgun Technologies, Inc. |
Email services for providing archive email |
USA |
All |
MessageBird UK Limited |
Realtime updates on the web app regarding message notifications. |
USA |
Relate |
Monte Carlo Data, Inc. |
Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. |
USA |
All |
Snowflake Inc. |
Data warehousing provider for Hearsay analytics |
USA |
All |
Sumo Logic, Inc. |
Log aggregator used to assist with product troubleshooting. |
USA |
All |
The Campaign Registry Inc. |
SMS campaign registration for all US based text messaging |
USA |
Relate |
Twilio, Inc. |
SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid |
USA |
Relate |
Vonage Business Inc. |
Provides text messaging API service |
USA |
Relate |
Workato, Inc. |
Provides product integration services |
USA |
All |
Zendesk, Inc. |
Used for customer support ticket management |
USA |
All |
The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.
Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:
- Hearsay Social, Inc. | United States of America
- Hearsay Social UK Limited | United Kingdom
- Hearsay, Inc. | Philippines
- Hearsay Hungary Kft. | Hungary
- Hearsay Systems Mexico S. de R.L. de C.V. | Mexico
Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.
Third Party Name |
Third Party Service Description |
Data Processing Locations |
Associated Hearsay Product |
Amazon Web Services, Inc. |
Primary Hosting provider. Located in the USA. |
USA |
All |
Bandwidth Inc. |
Provides text messaging API service |
USA |
Relate |
Esignature.io |
Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. |
USA |
Relate |
Google LLC |
Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool |
USA |
All |
Intercom, Inc. |
Messaging platform used for customer support |
USA |
Relate |
Atlassian Pty Ltd (Jira) |
Used for internal customer support ticket management |
USA |
All |
Kaltura, Inc. |
Hosts videos within Hearsay services |
USA |
Social, Sites |
Mailgun Technologies, Inc. |
Email services for providing archive email |
USA |
All |
MessageBird UK Limited |
Realtime updates on the web app regarding message notifications. |
USA |
Relate |
Monte Carlo Data, Inc. |
Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. |
USA |
All |
Snowflake Inc. |
Data warehousing provider for Hearsay analytics |
USA |
All |
Sumo Logic, Inc. |
Log aggregator used to assist with product troubleshooting. |
USA |
All |
The Campaign Registry Inc. |
SMS campaign registration for all US based text messaging |
USA |
Relate |
Twilio, Inc. |
SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid |
USA |
Relate |
Vonage Business Inc. |
Provides text messaging API service |
USA |
Relate |
Workato, Inc. |
Provides product integration services |
USA |
All |
Zendesk, Inc. |
Used for customer support ticket management |
USA |
All |
The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.
Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:
- Hearsay Social, Inc. | United States of America
- Hearsay Social UK Limited | United Kingdom
- Hearsay, Inc. | Philippines
- Hearsay Hungary Kft. | Hungary
- Hearsay Systems Mexico S. de R.L. de C.V. | Mexico
Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.
Third Party Name |
Third Party Service Description |
Data Processing Locations |
Associated Hearsay Product |
Amazon Web Services, Inc. |
Primary Hosting provider. Located in the USA. |
USA |
All |
Bandwidth Inc. |
Provides text messaging API service |
USA |
Relate |
Esignature.io |
Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. |
USA |
Relate |
Google LLC |
Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool |
USA |
All |
Intercom, Inc. |
Messaging platform used for customer support |
USA |
Relate |
Atlassian Pty Ltd (Jira) |
Used for internal customer support ticket management |
USA |
All |
Kaltura, Inc. |
Hosts videos within Hearsay services |
USA |
Social, Sites |
Mailgun Technologies, Inc. |
Email services for providing archive email |
USA |
All |
MessageBird UK Limited |
Realtime updates on the web app regarding message notifications. |
USA |
Relate |
Monte Carlo Data, Inc. |
Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. |
USA |
All |
Snowflake Inc. |
Data warehousing provider for Hearsay analytics |
USA |
All |
Sumo Logic, Inc. |
Log aggregator used to assist with product troubleshooting. |
USA |
All |
The Campaign Registry Inc. |
SMS campaign registration for all US based text messaging |
USA |
Relate |
Twilio, Inc. |
SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid |
USA |
Relate |
Vonage Business Inc. |
Provides text messaging API service |
USA |
Relate |
Workato, Inc. |
Provides product integration services |
USA |
All |
Zendesk, Inc. |
Used for customer support ticket management |
USA |
All |
The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.
Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:
- Hearsay Social, Inc. | United States of America
- Hearsay Social UK Limited | United Kingdom
- Hearsay, Inc. | Philippines
- Hearsay Hungary Kft. | Hungary
- Hearsay Systems Mexico S. de R.L. de C.V. | Mexico
Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.
Third Party Name |
Third Party Service Description |
Data Processing Locations |
Associated Hearsay Product |
Amazon Web Services, Inc. |
Primary Hosting provider. Located in the USA. |
USA |
All |
Bandwidth Inc. |
Provides text messaging API service |
USA |
Relate |
Esignature.io |
Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. |
USA |
Relate |
Google LLC |
Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool |
USA |
All |
Intercom, Inc. |
Messaging platform used for customer support |
USA |
Relate |
Atlassian Pty Ltd (Jira) |
Used for internal customer support ticket management |
USA |
All |
Kaltura, Inc. |
Hosts videos within Hearsay services |
USA |
Social, Sites |
Mailgun Technologies, Inc. |
Email services for providing archive email |
USA |
All |
MessageBird UK Limited |
Realtime updates on the web app regarding message notifications. |
USA |
Relate |
Monte Carlo Data, Inc. |
Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. |
USA |
All |
Snowflake Inc. |
Data warehousing provider for Hearsay analytics |
USA |
All |
Sumo Logic, Inc. |
Log aggregator used to assist with product troubleshooting. |
USA |
All |
The Campaign Registry Inc. |
SMS campaign registration for all US based text messaging |
USA |
Relate |
Twilio, Inc. |
SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid |
USA |
Relate |
Vonage Business Inc. |
Provides text messaging API service |
USA |
Relate |
Workato, Inc. |
Provides product integration services |
USA |
All |
Zendesk, Inc. |
Used for customer support ticket management |
USA |
All |
Cookie table
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