HEARSAY Systems

Data Sub-processor List

Last updated:

February 15, 2024

The following documents are incorporated by reference herein:

Archived Main Terms of Service

The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.

Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:

  • Hearsay Social, Inc. | United States of America
  • Hearsay Social UK Limited | United Kingdom
  • Hearsay, Inc. | Philippines
  • Hearsay Hungary Kft. | Hungary
  • Hearsay Systems Mexico S. de R.L. de C.V. | Mexico

Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.

Third Party Name Third Party Service Description Data Processing Locations Associated Hearsay Product
Amazon Web Services, Inc. Primary Hosting provider. Located in the USA. USA All
Bandwidth Inc. Provides text messaging API service USA Relate
Esignature.io Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. USA Relate
Google LLC Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool USA All
Intercom, Inc. Messaging platform used for customer support USA Relate
Atlassian Pty Ltd (Jira) Used for internal customer support ticket management USA All
Kaltura, Inc. Hosts videos within Hearsay services USA Social, Sites
Mailgun Technologies, Inc. Email services for providing archive email USA All
MessageBird UK Limited Realtime updates on the web app regarding message notifications. USA Relate
Monte Carlo Data, Inc. Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. USA All
Snowflake Inc. Data warehousing provider for Hearsay analytics USA All
Sumo Logic, Inc. Log aggregator used to assist with product troubleshooting. USA All
The Campaign Registry Inc. SMS campaign registration for all US based text messaging USA Relate
Twilio, Inc. SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid USA Relate
Vonage Business Inc. Provides text messaging API service USA Relate
Workato, Inc. Provides product integration services USA All
Zendesk, Inc. Used for customer support ticket management USA All

The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.

Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:

  • Hearsay Social, Inc. | United States of America
  • Hearsay Social UK Limited | United Kingdom
  • Hearsay, Inc. | Philippines
  • Hearsay Hungary Kft. | Hungary
  • Hearsay Systems Mexico S. de R.L. de C.V. | Mexico

Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.

Third Party Name Third Party Service Description Data Processing Locations Associated Hearsay Product
Amazon Web Services, Inc. Primary Hosting provider. Located in the USA. USA All
Bandwidth Inc. Provides text messaging API service USA Relate
Esignature.io Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. USA Relate
Google LLC Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool USA All
Intercom, Inc. Messaging platform used for customer support USA Relate
Atlassian Pty Ltd (Jira) Used for internal customer support ticket management USA All
Kaltura, Inc. Hosts videos within Hearsay services USA Social, Sites
Mailgun Technologies, Inc. Email services for providing archive email USA All
MessageBird UK Limited Realtime updates on the web app regarding message notifications. USA Relate
Monte Carlo Data, Inc. Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. USA All
Snowflake Inc. Data warehousing provider for Hearsay analytics USA All
Sumo Logic, Inc. Log aggregator used to assist with product troubleshooting. USA All
The Campaign Registry Inc. SMS campaign registration for all US based text messaging USA Relate
Twilio, Inc. SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid USA Relate
Vonage Business Inc. Provides text messaging API service USA Relate
Workato, Inc. Provides product integration services USA All
Zendesk, Inc. Used for customer support ticket management USA All

The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.

Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:

  • Hearsay Social, Inc. | United States of America
  • Hearsay Social UK Limited | United Kingdom
  • Hearsay, Inc. | Philippines
  • Hearsay Hungary Kft. | Hungary
  • Hearsay Systems Mexico S. de R.L. de C.V. | Mexico

Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.

Third Party Name Third Party Service Description Data Processing Locations Associated Hearsay Product
Amazon Web Services, Inc. Primary Hosting provider. Located in the USA. USA All
Bandwidth Inc. Provides text messaging API service USA Relate
Esignature.io Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. USA Relate
Google LLC Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool USA All
Intercom, Inc. Messaging platform used for customer support USA Relate
Atlassian Pty Ltd (Jira) Used for internal customer support ticket management USA All
Kaltura, Inc. Hosts videos within Hearsay services USA Social, Sites
Mailgun Technologies, Inc. Email services for providing archive email USA All
MessageBird UK Limited Realtime updates on the web app regarding message notifications. USA Relate
Monte Carlo Data, Inc. Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. USA All
Snowflake Inc. Data warehousing provider for Hearsay analytics USA All
Sumo Logic, Inc. Log aggregator used to assist with product troubleshooting. USA All
The Campaign Registry Inc. SMS campaign registration for all US based text messaging USA Relate
Twilio, Inc. SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid USA Relate
Vonage Business Inc. Provides text messaging API service USA Relate
Workato, Inc. Provides product integration services USA All
Zendesk, Inc. Used for customer support ticket management USA All

The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.

Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:

  • Hearsay Social, Inc. | United States of America
  • Hearsay Social UK Limited | United Kingdom
  • Hearsay, Inc. | Philippines
  • Hearsay Hungary Kft. | Hungary
  • Hearsay Systems Mexico S. de R.L. de C.V. | Mexico

Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.

Third Party Name Third Party Service Description Data Processing Locations Associated Hearsay Product
Amazon Web Services, Inc. Primary Hosting provider. Located in the USA. USA All
Bandwidth Inc. Provides text messaging API service USA Relate
Esignature.io Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. USA Relate
Google LLC Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool USA All
Intercom, Inc. Messaging platform used for customer support USA Relate
Atlassian Pty Ltd (Jira) Used for internal customer support ticket management USA All
Kaltura, Inc. Hosts videos within Hearsay services USA Social, Sites
Mailgun Technologies, Inc. Email services for providing archive email USA All
MessageBird UK Limited Realtime updates on the web app regarding message notifications. USA Relate
Monte Carlo Data, Inc. Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. USA All
Snowflake Inc. Data warehousing provider for Hearsay analytics USA All
Sumo Logic, Inc. Log aggregator used to assist with product troubleshooting. USA All
The Campaign Registry Inc. SMS campaign registration for all US based text messaging USA Relate
Twilio, Inc. SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid USA Relate
Vonage Business Inc. Provides text messaging API service USA Relate
Workato, Inc. Provides product integration services USA All
Zendesk, Inc. Used for customer support ticket management USA All

The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.

Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:

  • Hearsay Social, Inc. | United States of America
  • Hearsay Social UK Limited | United Kingdom
  • Hearsay, Inc. | Philippines
  • Hearsay Hungary Kft. | Hungary
  • Hearsay Systems Mexico S. de R.L. de C.V. | Mexico

Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.

Third Party Name Third Party Service Description Data Processing Locations Associated Hearsay Product
Amazon Web Services, Inc. Primary Hosting provider. Located in the USA. USA All
Bandwidth Inc. Provides text messaging API service USA Relate
Esignature.io Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. USA Relate
Google LLC Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool USA All
Intercom, Inc. Messaging platform used for customer support USA Relate
Atlassian Pty Ltd (Jira) Used for internal customer support ticket management USA All
Kaltura, Inc. Hosts videos within Hearsay services USA Social, Sites
Mailgun Technologies, Inc. Email services for providing archive email USA All
MessageBird UK Limited Realtime updates on the web app regarding message notifications. USA Relate
Monte Carlo Data, Inc. Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. USA All
Snowflake Inc. Data warehousing provider for Hearsay analytics USA All
Sumo Logic, Inc. Log aggregator used to assist with product troubleshooting. USA All
The Campaign Registry Inc. SMS campaign registration for all US based text messaging USA Relate
Twilio, Inc. SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid USA Relate
Vonage Business Inc. Provides text messaging API service USA Relate
Workato, Inc. Provides product integration services USA All
Zendesk, Inc. Used for customer support ticket management USA All

The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.

Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:

  • Hearsay Social, Inc. | United States of America
  • Hearsay Social UK Limited | United Kingdom
  • Hearsay, Inc. | Philippines
  • Hearsay Hungary Kft. | Hungary
  • Hearsay Systems Mexico S. de R.L. de C.V. | Mexico

Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.

Third Party Name Third Party Service Description Data Processing Locations Associated Hearsay Product
Amazon Web Services, Inc. Primary Hosting provider. Located in the USA. USA All
Bandwidth Inc. Provides text messaging API service USA Relate
Esignature.io Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. USA Relate
Google LLC Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool USA All
Intercom, Inc. Messaging platform used for customer support USA Relate
Atlassian Pty Ltd (Jira) Used for internal customer support ticket management USA All
Kaltura, Inc. Hosts videos within Hearsay services USA Social, Sites
Mailgun Technologies, Inc. Email services for providing archive email USA All
MessageBird UK Limited Realtime updates on the web app regarding message notifications. USA Relate
Monte Carlo Data, Inc. Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. USA All
Snowflake Inc. Data warehousing provider for Hearsay analytics USA All
Sumo Logic, Inc. Log aggregator used to assist with product troubleshooting. USA All
The Campaign Registry Inc. SMS campaign registration for all US based text messaging USA Relate
Twilio, Inc. SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid USA Relate
Vonage Business Inc. Provides text messaging API service USA Relate
Workato, Inc. Provides product integration services USA All
Zendesk, Inc. Used for customer support ticket management USA All

The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.

Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:

  • Hearsay Social, Inc. | United States of America
  • Hearsay Social UK Limited | United Kingdom
  • Hearsay, Inc. | Philippines
  • Hearsay Hungary Kft. | Hungary
  • Hearsay Systems Mexico S. de R.L. de C.V. | Mexico

Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.

Third Party Name Third Party Service Description Data Processing Locations Associated Hearsay Product
Amazon Web Services, Inc. Primary Hosting provider. Located in the USA. USA All
Bandwidth Inc. Provides text messaging API service USA Relate
Esignature.io Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. USA Relate
Google LLC Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool USA All
Intercom, Inc. Messaging platform used for customer support USA Relate
Atlassian Pty Ltd (Jira) Used for internal customer support ticket management USA All
Kaltura, Inc. Hosts videos within Hearsay services USA Social, Sites
Mailgun Technologies, Inc. Email services for providing archive email USA All
MessageBird UK Limited Realtime updates on the web app regarding message notifications. USA Relate
Monte Carlo Data, Inc. Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. USA All
Snowflake Inc. Data warehousing provider for Hearsay analytics USA All
Sumo Logic, Inc. Log aggregator used to assist with product troubleshooting. USA All
The Campaign Registry Inc. SMS campaign registration for all US based text messaging USA Relate
Twilio, Inc. SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid USA Relate
Vonage Business Inc. Provides text messaging API service USA Relate
Workato, Inc. Provides product integration services USA All
Zendesk, Inc. Used for customer support ticket management USA All

The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.

Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:

  • Hearsay Social, Inc. | United States of America
  • Hearsay Social UK Limited | United Kingdom
  • Hearsay, Inc. | Philippines
  • Hearsay Hungary Kft. | Hungary
  • Hearsay Systems Mexico S. de R.L. de C.V. | Mexico

Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.

Third Party Name Third Party Service Description Data Processing Locations Associated Hearsay Product
Amazon Web Services, Inc. Primary Hosting provider. Located in the USA. USA All
Bandwidth Inc. Provides text messaging API service USA Relate
Esignature.io Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. USA Relate
Google LLC Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool USA All
Intercom, Inc. Messaging platform used for customer support USA Relate
Atlassian Pty Ltd (Jira) Used for internal customer support ticket management USA All
Kaltura, Inc. Hosts videos within Hearsay services USA Social, Sites
Mailgun Technologies, Inc. Email services for providing archive email USA All
MessageBird UK Limited Realtime updates on the web app regarding message notifications. USA Relate
Monte Carlo Data, Inc. Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. USA All
Snowflake Inc. Data warehousing provider for Hearsay analytics USA All
Sumo Logic, Inc. Log aggregator used to assist with product troubleshooting. USA All
The Campaign Registry Inc. SMS campaign registration for all US based text messaging USA Relate
Twilio, Inc. SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid USA Relate
Vonage Business Inc. Provides text messaging API service USA Relate
Workato, Inc. Provides product integration services USA All
Zendesk, Inc. Used for customer support ticket management USA All

The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.

Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:

  • Hearsay Social, Inc. | United States of America
  • Hearsay Social UK Limited | United Kingdom
  • Hearsay, Inc. | Philippines
  • Hearsay Hungary Kft. | Hungary
  • Hearsay Systems Mexico S. de R.L. de C.V. | Mexico

Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.

Third Party Name Third Party Service Description Data Processing Locations Associated Hearsay Product
Amazon Web Services, Inc. Primary Hosting provider. Located in the USA. USA All
Bandwidth Inc. Provides text messaging API service USA Relate
Esignature.io Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. USA Relate
Google LLC Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool USA All
Intercom, Inc. Messaging platform used for customer support USA Relate
Atlassian Pty Ltd (Jira) Used for internal customer support ticket management USA All
Kaltura, Inc. Hosts videos within Hearsay services USA Social, Sites
Mailgun Technologies, Inc. Email services for providing archive email USA All
MessageBird UK Limited Realtime updates on the web app regarding message notifications. USA Relate
Monte Carlo Data, Inc. Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. USA All
Snowflake Inc. Data warehousing provider for Hearsay analytics USA All
Sumo Logic, Inc. Log aggregator used to assist with product troubleshooting. USA All
The Campaign Registry Inc. SMS campaign registration for all US based text messaging USA Relate
Twilio, Inc. SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid USA Relate
Vonage Business Inc. Provides text messaging API service USA Relate
Workato, Inc. Provides product integration services USA All
Zendesk, Inc. Used for customer support ticket management USA All

The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.

Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:

  • Hearsay Social, Inc. | United States of America
  • Hearsay Social UK Limited | United Kingdom
  • Hearsay, Inc. | Philippines
  • Hearsay Hungary Kft. | Hungary
  • Hearsay Systems Mexico S. de R.L. de C.V. | Mexico

Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.

Third Party Name Third Party Service Description Data Processing Locations Associated Hearsay Product
Amazon Web Services, Inc. Primary Hosting provider. Located in the USA. USA All
Bandwidth Inc. Provides text messaging API service USA Relate
Esignature.io Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. USA Relate
Google LLC Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool USA All
Intercom, Inc. Messaging platform used for customer support USA Relate
Atlassian Pty Ltd (Jira) Used for internal customer support ticket management USA All
Kaltura, Inc. Hosts videos within Hearsay services USA Social, Sites
Mailgun Technologies, Inc. Email services for providing archive email USA All
MessageBird UK Limited Realtime updates on the web app regarding message notifications. USA Relate
Monte Carlo Data, Inc. Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. USA All
Snowflake Inc. Data warehousing provider for Hearsay analytics USA All
Sumo Logic, Inc. Log aggregator used to assist with product troubleshooting. USA All
The Campaign Registry Inc. SMS campaign registration for all US based text messaging USA Relate
Twilio, Inc. SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid USA Relate
Vonage Business Inc. Provides text messaging API service USA Relate
Workato, Inc. Provides product integration services USA All
Zendesk, Inc. Used for customer support ticket management USA All

The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.

Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:

  • Hearsay Social, Inc. | United States of America
  • Hearsay Social UK Limited | United Kingdom
  • Hearsay, Inc. | Philippines
  • Hearsay Hungary Kft. | Hungary
  • Hearsay Systems Mexico S. de R.L. de C.V. | Mexico

Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.

Third Party Name Third Party Service Description Data Processing Locations Associated Hearsay Product
Amazon Web Services, Inc. Primary Hosting provider. Located in the USA. USA All
Bandwidth Inc. Provides text messaging API service USA Relate
Esignature.io Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. USA Relate
Google LLC Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool USA All
Intercom, Inc. Messaging platform used for customer support USA Relate
Atlassian Pty Ltd (Jira) Used for internal customer support ticket management USA All
Kaltura, Inc. Hosts videos within Hearsay services USA Social, Sites
Mailgun Technologies, Inc. Email services for providing archive email USA All
MessageBird UK Limited Realtime updates on the web app regarding message notifications. USA Relate
Monte Carlo Data, Inc. Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. USA All
Snowflake Inc. Data warehousing provider for Hearsay analytics USA All
Sumo Logic, Inc. Log aggregator used to assist with product troubleshooting. USA All
The Campaign Registry Inc. SMS campaign registration for all US based text messaging USA Relate
Twilio, Inc. SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid USA Relate
Vonage Business Inc. Provides text messaging API service USA Relate
Workato, Inc. Provides product integration services USA All
Zendesk, Inc. Used for customer support ticket management USA All

The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.

Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:

  • Hearsay Social, Inc. | United States of America
  • Hearsay Social UK Limited | United Kingdom
  • Hearsay, Inc. | Philippines
  • Hearsay Hungary Kft. | Hungary
  • Hearsay Systems Mexico S. de R.L. de C.V. | Mexico

Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.

Third Party Name Third Party Service Description Data Processing Locations Associated Hearsay Product
Amazon Web Services, Inc. Primary Hosting provider. Located in the USA. USA All
Bandwidth Inc. Provides text messaging API service USA Relate
Esignature.io Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. USA Relate
Google LLC Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool USA All
Intercom, Inc. Messaging platform used for customer support USA Relate
Atlassian Pty Ltd (Jira) Used for internal customer support ticket management USA All
Kaltura, Inc. Hosts videos within Hearsay services USA Social, Sites
Mailgun Technologies, Inc. Email services for providing archive email USA All
MessageBird UK Limited Realtime updates on the web app regarding message notifications. USA Relate
Monte Carlo Data, Inc. Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. USA All
Snowflake Inc. Data warehousing provider for Hearsay analytics USA All
Sumo Logic, Inc. Log aggregator used to assist with product troubleshooting. USA All
The Campaign Registry Inc. SMS campaign registration for all US based text messaging USA Relate
Twilio, Inc. SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid USA Relate
Vonage Business Inc. Provides text messaging API service USA Relate
Workato, Inc. Provides product integration services USA All
Zendesk, Inc. Used for customer support ticket management USA All

The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.

Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:

  • Hearsay Social, Inc. | United States of America
  • Hearsay Social UK Limited | United Kingdom
  • Hearsay, Inc. | Philippines
  • Hearsay Hungary Kft. | Hungary
  • Hearsay Systems Mexico S. de R.L. de C.V. | Mexico

Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.

Third Party Name Third Party Service Description Data Processing Locations Associated Hearsay Product
Amazon Web Services, Inc. Primary Hosting provider. Located in the USA. USA All
Bandwidth Inc. Provides text messaging API service USA Relate
Esignature.io Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. USA Relate
Google LLC Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool USA All
Intercom, Inc. Messaging platform used for customer support USA Relate
Atlassian Pty Ltd (Jira) Used for internal customer support ticket management USA All
Kaltura, Inc. Hosts videos within Hearsay services USA Social, Sites
Mailgun Technologies, Inc. Email services for providing archive email USA All
MessageBird UK Limited Realtime updates on the web app regarding message notifications. USA Relate
Monte Carlo Data, Inc. Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. USA All
Snowflake Inc. Data warehousing provider for Hearsay analytics USA All
Sumo Logic, Inc. Log aggregator used to assist with product troubleshooting. USA All
The Campaign Registry Inc. SMS campaign registration for all US based text messaging USA Relate
Twilio, Inc. SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid USA Relate
Vonage Business Inc. Provides text messaging API service USA Relate
Workato, Inc. Provides product integration services USA All
Zendesk, Inc. Used for customer support ticket management USA All

The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.

Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:

  • Hearsay Social, Inc. | United States of America
  • Hearsay Social UK Limited | United Kingdom
  • Hearsay, Inc. | Philippines
  • Hearsay Hungary Kft. | Hungary
  • Hearsay Systems Mexico S. de R.L. de C.V. | Mexico

Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.

Third Party Name Third Party Service Description Data Processing Locations Associated Hearsay Product
Amazon Web Services, Inc. Primary Hosting provider. Located in the USA. USA All
Bandwidth Inc. Provides text messaging API service USA Relate
Esignature.io Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. USA Relate
Google LLC Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool USA All
Intercom, Inc. Messaging platform used for customer support USA Relate
Atlassian Pty Ltd (Jira) Used for internal customer support ticket management USA All
Kaltura, Inc. Hosts videos within Hearsay services USA Social, Sites
Mailgun Technologies, Inc. Email services for providing archive email USA All
MessageBird UK Limited Realtime updates on the web app regarding message notifications. USA Relate
Monte Carlo Data, Inc. Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. USA All
Snowflake Inc. Data warehousing provider for Hearsay analytics USA All
Sumo Logic, Inc. Log aggregator used to assist with product troubleshooting. USA All
The Campaign Registry Inc. SMS campaign registration for all US based text messaging USA Relate
Twilio, Inc. SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid USA Relate
Vonage Business Inc. Provides text messaging API service USA Relate
Workato, Inc. Provides product integration services USA All
Zendesk, Inc. Used for customer support ticket management USA All

The following is a list of the entities which process personal data as part of the services which Hearsay provides to its customers.

Hearsay Affiliates. Hearsay affiliates provide support services to our customers, which depending on the nature of the support request may require limited access to our customers’ data. Hearsay affiliates have employees providing support to our services in the United States of America, Canada, Mexico, United Kingdom, France, Spain, Hungary, and Philippines, and include the following entities:

  • Hearsay Social, Inc. | United States of America
  • Hearsay Social UK Limited | United Kingdom
  • Hearsay, Inc. | Philippines
  • Hearsay Hungary Kft. | Hungary
  • Hearsay Systems Mexico S. de R.L. de C.V. | Mexico

Third Party Service Providers. The following third parties support Hearsay in handling, storing, analyzing, and otherwise processing personal data on behalf of our customers.

Third Party Name Third Party Service Description Data Processing Locations Associated Hearsay Product
Amazon Web Services, Inc. Primary Hosting provider. Located in the USA. USA All
Bandwidth Inc. Provides text messaging API service USA Relate
Esignature.io Used to collect landline owner authorization letter (LOA) for SMS enabling/texting purposes. USA Relate
Google LLC Google Cloud Platform is used to provide Google Maps services, and Looker data visualization tool USA All
Intercom, Inc. Messaging platform used for customer support USA Relate
Atlassian Pty Ltd (Jira) Used for internal customer support ticket management USA All
Kaltura, Inc. Hosts videos within Hearsay services USA Social, Sites
Mailgun Technologies, Inc. Email services for providing archive email USA All
MessageBird UK Limited Realtime updates on the web app regarding message notifications. USA Relate
Monte Carlo Data, Inc. Data observability platform monitoring data infrastructure and data warehouse for anomalous behavior. USA All
Snowflake Inc. Data warehousing provider for Hearsay analytics USA All
Sumo Logic, Inc. Log aggregator used to assist with product troubleshooting. USA All
The Campaign Registry Inc. SMS campaign registration for all US based text messaging USA Relate
Twilio, Inc. SMS Telephony services and Email service provider (platform email notification and hearsay email) as Twilio SendGrid USA Relate
Vonage Business Inc. Provides text messaging API service USA Relate
Workato, Inc. Provides product integration services USA All
Zendesk, Inc. Used for customer support ticket management USA All

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To learn more about how to opt out of targeting and advertising cookies, you can go to the Your Online Choices page, the Network Advertising Initiative page, and the Digital Advertising Alliance’s Consumer Choice page or through our cookie banner. These opt-out tools are provided by third parties, not Hearsay. We do not control or operate these tools or the choices that advertisers and others provide through these tools.
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If you have any questions, our full contact information is listed here, or contact us at privacy@hearsaycorp.com.

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