Key survey findings include:

• Social media is no longer viewed as a significant compliance risk, but it is a reputational one.
• Texting is considered the greatest compliance risk.
• Compliance teams are stretched too thin to fully monitor content on their own, yet few have adopted sufficient technology solutions to ease this burden.
• Social channels that offer “show not tell” functionality are increasingly in demand due to their ability to cut through the noise.
• Sharing endorsements and testimonials via social media is expected to rise in the next year.

Read the full report to benchmark your operations and better inform your 2022 planning.