Today, I’m excited to announce that Hearsay has entered into a definitive agreement to be acquired by Yext (NYSE: YEXT).
For 15 years, Hearsay has been proud to empower distributed financial services teams to authentically and intelligently engage customers through compliant social media, texting and local websites. Since 2006, Yext has helped brands turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences across all digital channels.
Together, our powerful combined offering will:
- Provide consolidated access to more channels than any other provider, along with the ability to measure integrated campaign performance in a single platform, in order to manage customer journeys with increased efficiency, improved performance, and reduced costs
- Leverage advanced AI technology from both companies to help brands deliver more relevant content faster, reduce risk, and enable data-driven decisions with powerful insights and recommendations.
- Expand our advanced compliance capabilities to customers beyond financial services so they can scalably manage, monitor and de-risk customer engagement.
As part of Yext, our customers will benefit from combined resources and expertise that will allow us to maintain our high-touch servicing model, drive our product innovation, and provide a platform for continued growth. Furthermore, we’ll be increasing our commitment to financial services and offering additional solutions as a result of the merger.
As Hearsay finds its new home with Yext, I’d like to extend a huge thank you to our founder and Executive Chairperson Clara Shih and founder Steve Garrity; our investors, Sequoia Capital, NewView Capital, and Salesforce Ventures; our board directors, Pete Godbole, Frank Defesche, Tim Connor (NewView); board observer Eran Agrios (Salesforce); and most of all our teams across the globe—for their hard work and dedication.
Stay tuned—we look forward to sharing more with you as we continue planning this exciting journey together!
